TERMS AND CONDITIONS

This site is operated by the brand Gabriela Baptista. The following terms and conditions apply to all article orders at www.gabrielabaptista.com. Please read these terms and conditions carefully before placing your order. By using www.gabrielabaptista.com and / or placing an order, you agree to be bound by the following terms and conditions including policies referenced in this document.

 

 

ONLINE STORE TERMS

 

By placing an order with the brand Gabriela Baptista, you represent that you are of age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and that you have consented to any minors in your dependency to use this site and accept these terms and conditions that apply to all products at www.gabrielabaptista.com.

the brand Gabriela Baptista may at any time change all or part of the terms and conditions mentioned herein. You may not use our products for illegal or unauthorized purposes, nor may you alter the content of the service or send messages that contain computer viruses or that may cause any other damage.

 

 

P R O D UCTS

 


Products found at www.gabrielabaptista.com may have limited quantities and are subject to change and return in accordance with our exchange and return policy.
We have done everything possible to display as accurately as possible the colors and images of the store's products.

We cannot guarantee that any color display on your computer monitor will be accurate.
Not making a product available on the online store does not mean that a product is out of stock and may be available through another brand distribution channel.
All product descriptions or product prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

 

 

PRICES

 

Prices for our products are subject to change without notice.
The price in the product description does not include shipping costs. Prices shown include VAT at the legal rate in force at the time of purchase, plus shipping costs. The price of the products, the value of VAT and the cost of shipping are properly broken down before the final validation phase of the purchase. Any other costs resulting from shipping orders abroad, including customs clearance, will be the sole responsibility of the purchaser of the product.

 

 

ORDER INFORMATION

 

You agree to provide up-to-date, complete and accurate information to process your purchases on the the brand Gabriela Baptista online store. Products are ordered by placing them in the shopping cart, filling in the billing and shipping data, and finalizing it by the payment methods available at the the brand Gabriela Baptista online store. You may cancel your order by emailing us at contact@gabrielabaptista.com within 24 hours of confirming your order. In order to process the cancellation request, we need the order number and the customer name.

the brand Gabriela Baptista reserves the right to cancel any order that it cannot verify or process.

 

 

PAYMENT METHODS

 


Payments can be made via paypal, credit card or bank transfer.

Data for bank transfer:

 

NAME: GABRIELA BAPTISTA, UNIPESSOAL LDA

NIB: 0033 0000 4555 2551 017 05

IBAN: PT50 0033 0000 4555 2551 017 05

BIC SWIFT: BCOMPTPL

 


If the payment method chosen is bank transfer, the order will be processed only after the payment has been confirmed and validated in our bank account. If you have difficulty paying, please contact us at contact@gabrielabaptista.com.

 

DELIVERY POLICY

 

There are delivery charges that will be displayed during the ordering process. In mainland Portugal, orders are usually delivered within 1 to 3 business days. In the European Union, the delivery time may vary from 3 to 7 business days. Deliveries to the rest of Europe and other countries vary by destination, shipping time and customs processing; however, it is estimated that delivery will take 5 to 10 business days.

Deliveries made outside European Union countries - the import or sales tax applicable in your country will be paid by the customer to the carrier upon delivery.

the brand Gabriela Baptista ships orders from Monday to Friday. Saturdays, Sundays and holidays do not ship.

 

A TTENTION:

the brand Gabriela Baptista is not responsible for a delay in shipping the order caused by weather conditions or any other circumstances beyond the brand Gabriela Baptista's control.

 

CANCELLATION POLICY

 

You may cancel your order if cancellation is requested prior to shipment, which occurs within 24 to 48 hours of confirmation of payment. In this situation, the customer will be refunded through the payment method used to confirm the order. Otherwise, you will need to wait for your order to be received and follow the steps outlined in our return and exchange policy.

To cancel, please contact us at contact@gabrielabaptista.com with your name, order number and reason for cancellation.

 

 

 

Exchange and return policy

 

The product must be returned in new condition and without signs of use within 14 calendar days of receipt. The product must be returned in its original packaging with all its components present.

Please, for exchanges / returns follow the instructions. Please email us at contact@gabrielabaptista.com with the following information.

  • Nome

  • Order number

  • Full Adress

  • Model reference that you want to return

  • Reason why you want to return your product

  • Model and size you want do exchange ( in case of exchange )

The the brand Gabriela Baptista team will contact you to authorize the exchange / return and will provide you with the necessary information.

 

Please note that in mainland Portugal, only the first return / exchange is free. In all other countries, shipping costs to the brand Gabriela Baptista will be borne by the customer. The customer may choose their preferred return method. We recommend insurance / tracking as we are not responsible for lost or damaged orders.

Upon receipt of the returned order and verified its excellent condition, the brand Gabriela Baptista assumes responsibility for the exchange of the item or refund through the payment method used by the customer. Please note that postage is not refundable. Customs duties and international sales taxes are also not refundable.

Where a product is found to be defective, the brand Gabriela Baptista will assume the full return / exchange cost, regardless of the country of delivery of the order.


the brand Gabriela Baptista is not responsible for the shipping and return costs, if applicable, of orders returned for multiple delivery attempts, insufficient address, or refusal.

 

ATTENTION:


The return / exchange of products that do not meet the required conditions will not be accepted. These will be automatically resent to the sender's address.

 

 

CLAIMS

 


the brand Gabriela Baptista will reply to any customer complaints or queries within 5 business days.

 

 

LOCAL CHARGES

 

Please note that local charges (sales tax, customs duties) may occur depending on your region and local customs duties. These charges are the customer's own expense.

 

 

WARNING :

 


the brand Gabriela Baptista is closed for Christmas Holidays from 21st December to 3rd January.

 


AMENDMENTS TO TERMS OF SERVICES

 

We reserve the right, in our sole discretion, to update, change or replace any part of the terms of service when posting updates and / or changes to the site. It is the responsibility of the customer to periodically consult our site for any changes.

 

 

CONTACT INFO

 

Online support :  Friday to Monday – 10 a.m to 6.30 p.m

email:  contact@gabrielabaptista.com

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